Privacy Policy

Blueberry Client (“Blueberry”, “we”, “us”) is operated by Mystic Systems LLC. This policy explains what we collect, why, and what we do not collect.

1. Who can use Blueberry

Blueberry is not intended for children under 13, and we do not knowingly collect personal information from them. If you are under 13, do not create an account or purchase anything. If you are between 13 and the age of digital consent in your country (16 in parts of the EU/UK), you may use Blueberry only with a parent or guardian’s permission.

If we learn we have collected data from a child under 13 without parental consent, we delete the account and its data. Parents or guardians can request this at any time at support@blueberryclient.com.

2. What we collect

2.1 Account identity — from your Microsoft/Xbox sign-in

We never receive or store your Microsoft password. Sign-in happens with Microsoft and we only receive the result.

2.2 Account state we create

2.3 Payments

Payments are processed by Stripe. We never see, receive, or store your card number. From a completed purchase we store the Stripe payment identifier, the amount, the currency, and the email address you gave Stripe at checkout — retained so we can identify a payment for support, refunds, and chargebacks. Stripe’s handling of your data is governed by Stripe’s Privacy Policy.

2.4 Product analytics

In analytics, your IP address is used to derive a two-letter country code and is then discarded. We do not keep IP addresses in our analytics. Security check-ins are separate and do retain them — see 2.7.

2.5 Proximity chat (voice)

We cannot hear you, and we do not record you. Voice audio is end-to-end encrypted between players. It passes through a relay that forwards packets without being able to decrypt them — the relay never holds the key that would make that possible. No voice audio is stored by us at any point.

From the relay we collect only aggregate traffic totals (bytes, packet counts, connected users and rooms) to size and pay for the server. These are not linked to you.

2.6 Diagnostics on your own PC

The launcher and client write log files to your computer. These stay on your machine. We do not upload them. If you send one to support, you are choosing to share it.

2.7 Device security and anti-tamper

To enforce bans and detect tampering with the client, the launcher reports adevice fingerprint every time it starts. We store, against your account:

Up to 12 devices are kept per account. This is used to enforce bans and investigate abuse — nothing else. It is not used for advertising, profiling, or analytics, and it is not shared with anyone. Section 7a of the Terms explains how it is used to enforce a ban.

If a tampering tool is detected while you are signed out, the report is still sent, without an account attached. It carries the same hardware identifiers and IP address.

3. What we do NOT collect

4. Cookies

Our website uses two cookies. Both are first-party, both are httpOnly (page scripts cannot read them) and sameSite=lax, and neither is used for advertising, profiling, or tracking you across other sites.

4a. Advertising — current status, and what happens if that changes

Any promotional banner you currently see in the launcher is our own, served from our own servers. It is not supplied by an advertising network, sets no cookie, and does not profile you.

We may introduce third-party advertising in future. If and when we do:

We are telling you this for transparency. This notice does not by itself constitute your consent to advertising cookies, and we will not rely on it as consent.

5. Who we share data with

We do not sell your data. We share it only with providers who run the service for us:

We may also disclose data where legally required, or to investigate fraud, chargeback abuse, or violations of our Terms.

6. Where your data is processed

Our servers are in the United States. If you are outside the US, using Blueberry means your data is transferred there. For UK/EU users we rely on Standard Contractual Clauses with our providers as the transfer mechanism.

7. How long we keep it

8. Your rights

Depending on where you live you may have the right to access, correct, delete, or export your data, to object to or restrict processing, and to withdraw consent. To exercise any of these, email support@blueberryclient.com from the address associated with your purchase. We respond within 30 days.

If you are in the UK/EU you may complain to your data protection authority. If you are in California you have rights under the CCPA/CPRA, and we confirm we do not sell or share personal information as those laws define it.

Deleting your account removes your access to everything associated with it, including purchased licences, and cannot be undone.

9. Security

Sign-in tokens are encrypted on your PC using Windows DPAPI. Traffic is encrypted in transit. Voice audio is end-to-end encrypted. No system is perfectly secure, and we cannot guarantee absolute security.

10. Changes

We may update this policy. Material changes will be announced in the launcher or on the website. Continuing to use Blueberry after a change means you accept the updated policy.

Contact

support@blueberryclient.com
Mystic Systems LLC, 30 N Gould Street, Ste N, Sheridan, WY 82801, USA